Q&A about .SU domains
On this page you will find frequently asked questions regarding .SU domain registration, Terms, pricing and domain renewals. We're currently updating our FAQ; if you still need assistance, please contact us at any time: firstname.lastname@example.org.
What is .SU?
.su was assigned as the country code top-level domain for the Soviet Union on September 19, 1990. It remains in use today, even though the Soviet Union itself no longer exists, and is administered by the Russian Institute for Public Networks (RIPN, or RosNIIROS in Russian transcription).
Who is Register.su?
Register.su operates under Joint Stock Company «RU-CENTER» (Moscow, Russia) Partner Agreement. We register and renew domain names in .su zone for flat fee: $29.95 per year. We've been in business for 9 years and operate from New York.
Who can register .SU domain name?
The registration is open to anyone. A Registrant willing to get a SU registration will be required to submit authentic personal data. All private data is being handled by our partner RU-CENTER
What is «Identification»
During registration of .SU domain names, registrar change, ownership transfer, or registration cancellation, as well as ID data change in the agreement, you will be required to submit to RU-CENTER:
For legal entities:
- a copy of the certificate about state registration of a legal entity issued by the state authorities;
For individuals and sole traders:
- a copy of the passport (personal details, issue authority and date, registration), or other ID, for example, US driver’s license.
Copies of the requested documents could be submitted to RU-CENTER via following channels:
- RU-CENTER website «Manage your account» → Contract → Update information
- E-mail: email@example.com
- Fax: +7 (495) 737-06-02
- Regular mail to the Administrative Office (Address: 2/1, 3d Khoroshevskaya str., Moscow, 123308, Russian Federation) or RU-CENTER office: 74/4 Leningradsky prospekt, Moscow, 125315, Russian Federation.
Digital ID document copies can be submitted in .JPG, .PNG, .GIF, or .PDF formats. Attachment size should not exceed 10 MB. In all cases you will be required to specify your contract number(s) or domain name(s).
How long does it take to get verified?
It normally takes 2 business days.
When I try to upload copy of my passport at Ru-center, it says "Data doesn't coincide"
If you need to replace incorrect registrant information (certain fields, for example, "date of birth"), please download then fill this form: https://www.register.su/docs/org_to_change_data_non_resident.rtf. Then send it to us: firstname.lastname@example.org. We'll complete form (fields "Company", NIC-REG, signature, company seal and date will be filled by Register.su) then send it to Ru-center (Moscow, Russian Federation) via regular Postal mail (USPS). Please allow at least 2 weeks for delivery + 1-2 business days for verification.
How to avoid manual verification at Ru-center?
Please submit order on Register.su then send us copy of your drivers license or passport card. This will insure quick and easy verification process. Once again, in most cases verification process take only 2 business days.
Do I have to get myself verified at Ru-center?
Yes, as it written in domain registrant agreement: https://www.register.su/order/su-domain-agreement.html. However, your domain name will continue to work within registration period (12 months), regardless of verification. Renewals are possible 7-14 days prior domain expiration. Please note that unverified domain holders cannot transfer or sell domain name so it's important to get yourself verified as quickly as possible.
Why should I choose .su domain name?
While most domains are taken in other domain TLDs, many good domain names in .SU are still available. SU domains perform extremely well across major search engines (google, yahoo, bing etc), like any other keyword-names in other TLDs.
Where I can read (or print) .SU domain agreements and domain contracts?
You can find all legal documents (in English) here: https://www.register.su/order/su-domain-agreement.html
Do you guarantee successful registration?
We don't, because domain registration server accepts registration requests 24/7 from thousands of companies and individuals it's being registered on «first-come, first-served» basis. If you placed an order for already registered domain name, we will process full refund via Paypal within 5 business days.
Do you accept credit cards? Paypal?
At this time we accept Paypal payments from verified Paypal members.
Is my order secure? Which information do you store?
All orders are being processed by Paypal via secure channels. Billing data is being stored on Paypal server. Register.su stores registrant information (domain name, contact and email address). We don't store: billing, user/passwords to domain control panel. We also don't store any domain queries.
Do you accept bank cheque? (USA)
Yes, we do. Please make your cheque payable to "WESTNIC" then send envelope to:
P.O. Box 301040
Brooklyn, New York 11230
Please don't forget to send a copy of your order. We need order number and domain name you wish to register.
Do you provide refunds?
How long does registration take?
We normally register domains within 24 hours Monday-Friday. Sorry, we don't process domain registrations on weekends. If you place an order on Friday, domain name will be registered by Monday. If you wish to get yourself verified, please send us a copy of drivers license or passport card: email@example.com right after you place an order. This would ensure quick and easy registration and verification procedure. Please note that we do not store sensitive data (date of birth, passport cards etc) on any servers for security concerns. All documents are being deleted from our servers once we upload data (via secure channels) to Ru-center. More of this, we do not store any credit card or billing addresses. All transactions are being handled by Paypal.
Why it takes so long?
Please note that most registrars require at least 5 business days to register .SU domain. We register in 24 hours. First of all, we have to verify order manually over the phone; 2) Send registrant data to Ru-Center; 3) Register domain name; 4) Send username/password to control panel to domain holder.
Can I register .su domain name for more than 1 year?
We've seen many places where you can register .su domain name even for 10 years. In fact, only 1 (one) year .su/.ru registrations are possible under top level domain agreement. Please do not waste your money.
How would I know when to renew? How much would it cost?
We will send you few reminders prior renewal (60 days, 30 days, 1 day). Renewals will cost $29.95 per year per domain name. We do not accept subscription payments at this time.
Can I register more than 1 domain name?
Yes, you can register up to 3 domain names. Sorry, bulk orders are not accepted at this time.
Do you protect customer data? Is it secure to submit an order via register.su?
All orders are being processed via 256 bit SSL (secured layer) from Thawte. We do not store ANY billing data on our servers. Registrations are being handled by «RU-CENTER» and protected by international laws. Customer data is private. Payments are handled securely by Paypal®
Is it possible to hide contact (whois privacy)? How much would it cost?
Yes, it possible. It doesn't cost anything extra.
My website isn't ready. Can I park newly registered su domain name?
Free parking service is included with any domain name purchased through Register.su.
Where can I check SU domain name expiration / availability (whois)?
You can check .su domains here: who.su
Do you provide additional services, like webmail, DNS (name servers) etc?
Sorry, we don't. As soon as we register your domain name (usually within 12-24 hours), you will receive username/password to control panel: https://www.nic.ru/en/manager/. There you can manage domain privacy, update whois, DNS, create custom records etc.
Can I register my own name servers within .su TLD?
Certainly! You can register own name servers like ns1.register.su and ns2.register.su (up to 6 name servers). You can do so within RU-Center control panel: https://www.nic.ru/en/manager/
Where can I host my .su domain name?
You can host it anywhere you wish. We do recommend reliable webhosting services from WestNIC.